Refund policy

Return Policy

We accept returns on eligible items when a return is requested within 14 days of receiving your order.

To be eligible for a return, items must be in the same condition in which they were received: unworn, unused, with original tags attached, and in original packaging when applicable. Proof of purchase is also required.

To request a return, contact us at taylorsoutdoorsga@gmail.com before sending your item back.

Return Shipping

Customers are responsible for all return shipping costs unless the item received was damaged, defective, or incorrect.

Once your return is approved, we will provide instructions for sending your item back. Items returned without prior approval may not be accepted.

Returns should be sent to:

Taylor’s Outdoors & Apparel
516 S Peterson Ave.
Douglas, GA 31535

In-Store Returns

Eligible items may also be returned in store at no charge within the 14-day return period.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible at taylorsoutdoorsga@gmail.com so we can make it right.

If the return is due to an error on our part or a damaged or defective item, Taylor’s Outdoors & Apparel will cover the return shipping cost.

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items
  • Gift cards
  • Personalized or custom-order items
  • Personal care or beauty products
  • Items that have been worn, used, washed, altered, or damaged after purchase

Please contact us if you have questions about whether a specific item is eligible for return.

Exchanges

If you need a different size, color, or item, please contact us about returning the original item. Once the return is approved, you may place a new order for the item you would like.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or credit card company.

If more than 15 business days have passed since your refund was approved, please contact us at taylorsoutdoorsga@gmail.com.

Questions?

For any questions regarding returns or refunds, please contact us at taylorsoutdoorsga@gmail.com.